Our quality management system
We attach great importance to the quality of the products and services we offer our customers; satisfying them in terms of innovation, quality, price and deadlines is our priority. Thanks to the strong involvement of our employees, in 2019 our company received the ISO 9001: 2015 certification which is based on 8 quality principles:
- Customer orientation
- Leadership
- Staff involvement
- Process approach
- Management by system approach
- Continuous improvement
- Factual approach
- Mutually beneficial relationships with suppliers
The objectives that made it possible to renew the certification :
Support and lead business development
Increase company performance
Increase customer satisfaction
Extend the participation and involvement of employees